l89a Terms & Conditions

1. Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "l89a" refers to the online gambling platform accessible at https://l89a.io, including all sub-pages, mobile versions, and associated services.
• "Platform" means the website, applications, software, and all services provided by l89a.
• "Player" / "You" / "Your" refers to any individual who registers for, accesses, or uses the l89a platform in any capacity.
• "Account" means the personal account created by a Player upon completing the l89a registration process.
• "Real Money Balance" means funds deposited by the Player that are available for wagering and withdrawal.
• "Bonus Balance" means promotional funds credited to an account that are subject to wagering requirements before withdrawal is permitted.
• "Wagering Requirement" means the number of times a bonus amount must be bet before the resulting winnings become eligible for withdrawal.
• "BDT" means Bangladeshi Taka, the currency in which all l89a account balances are denominated.
• "Game Provider" means any third-party software developer whose games are offered on the l89a platform, including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi.
• "Prohibited Jurisdiction" means any country or territory from which access to the l89a platform is restricted under applicable law or l89a's internal compliance policies.

2. Acceptance of Terms

By registering an account with l89a, depositing funds, placing a bet, or otherwise using any feature of the Platform, you confirm that:

• You have read these Terms & Conditions in full and agree to be bound by them.
• You have read and agree to the l89a Privacy Policy, which is incorporated into these Terms & Conditions by reference.
• You have read and agree to the l89a Responsible Gaming policy.
• You meet all eligibility requirements set out in Section 3 of these Terms & Conditions.
• You are acting on your own behalf and not on behalf of any third party.

If you access the l89a Platform without registering an account, you are still bound by these Terms & Conditions to the extent applicable to non-registered visitors. Continued use of the Platform following any amendment to these Terms & Conditions constitutes acceptance of the revised terms.

3. Eligibility

3.1 Age Requirement

You must be at least 21 years of age to open an account, make a deposit, or place any bet on the l89a platform. This age restriction applies without exception. l89a operates a strict Know Your Customer (KYC) process and reserves the right to request age-verification documents — including a national identity card, passport, or birth certificate — at any time. Accounts that cannot be verified as belonging to a person aged 21 or over will be permanently closed and any Real Money Balance will be reviewed in accordance with applicable law.

3.2 Jurisdiction

It is your sole responsibility to determine whether accessing and using the l89a Platform is lawful in your jurisdiction. l89a makes no representation that the Platform is appropriate or available for use in any particular location. Players accessing the Platform from Prohibited Jurisdictions do so at their own risk and l89a accepts no liability in respect of such access.

3.3 Single Account

Each player is permitted to hold one active l89a account at any time. Opening additional accounts — whether under the same or different personal details — is a material breach of these Terms & Conditions. l89a reserves the right to close all accounts held by the same individual and to confiscate any balances in the event of duplicate account registration.

4. Account Registration & Verification

4.1 Registration Information

When registering for an l89a account, you must provide accurate, complete, and current personal information, including your full legal name, date of birth, residential address, mobile telephone number, and a valid bKash, Nagad, Rocket, or Upay account number where applicable. You must notify l89a promptly of any changes to your registration information by contacting support at [email protected].

4.2 KYC Verification

l89a is entitled to request documentary evidence to verify your identity, age, address, and payment method ownership at any stage of the relationship. Documents that may be requested include, but are not limited to: National Identity Card (NID), passport, driver's licence, utility bill (dated within three months), and screenshots or statements confirming ownership of the mobile financial service account used for deposits. Failure to provide satisfactory verification documents within a reasonable time may result in account suspension and the withholding of pending withdrawals.

4.3 Account Security

You are entirely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party, allow any third party to access your account, or use another player's account. You must notify l89a immediately at [email protected] if you suspect unauthorised access to your account. l89a will not be liable for any losses arising from your failure to maintain the security of your credentials.

5. Deposits & Withdrawals

5.1 Accepted Payment Methods

l89a accepts deposits and processes withdrawals via the following payment channels: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All transactions are denominated in Bangladeshi Taka (BDT). The minimum deposit amount is ৳500. The minimum withdrawal amount is ৳500. Maximum transaction limits are displayed within your account dashboard and may vary based on your account verification status and VIP tier.

5.2 Processing Times

Deposits via bKash, Nagad, and Rocket are generally credited to your l89a account balance within minutes of confirmation. Withdrawal requests are processed within the timeframes displayed in the cashier section, typically within 1–24 hours for mobile financial service withdrawals subject to successful KYC verification. Bank transfer withdrawals may take 1–3 business days.

5.3 Currency and Conversion

All l89a account balances are held in BDT. l89a does not perform currency conversion on player deposits or withdrawals. You are responsible for any fees charged by your payment service provider in connection with transactions at l89a.

5.4 Withdrawal Conditions

Withdrawals will only be processed to the same payment method used for the corresponding deposit, subject to l89a's verification requirements. l89a reserves the right to request additional KYC documentation before processing any withdrawal. Withdrawals of Bonus Balance funds are subject to the wagering requirements applicable to the relevant promotion and will not be processed until those requirements are satisfied.

6. Bonuses & Promotions

6.1 General Bonus Terms

All bonuses, free spins, cashback offers, and other promotions offered by l89a are subject to specific terms and conditions disclosed at the point of offer. In the event of any conflict between the specific promotion terms and these general Terms & Conditions, the specific promotion terms shall prevail in respect of that promotion only.

6.2 Wagering Requirements

Unless stated otherwise in the specific promotion terms, all bonus funds are subject to a wagering requirement that must be completed before any withdrawal of bonus-derived winnings is permitted. The wagering requirement applicable to each promotion is clearly stated before you opt in to the offer. Contributions from different game categories toward wagering requirements may vary — slot games typically contribute 100% of each bet, while live table games and sports betting may contribute at a reduced rate as specified in the individual promotion.

6.3 Bonus Abuse

l89a operates a zero-tolerance policy toward bonus abuse. Actions that constitute bonus abuse include, but are not limited to: registering multiple accounts to claim bonuses more than once, using betting strategies designed to exploit bonus terms (such as equal-stake opposing bets), and providing false information to qualify for a promotion. Where l89a determines that bonus abuse has occurred, it reserves the right to void the bonus, void any winnings derived from the bonus, and close the associated account or accounts.

6.4 Expiry

Bonus funds and free spins credited to your account will expire if the associated wagering requirement is not completed within the time limit specified in the promotion terms. Expired bonus funds and any associated winnings will be removed from your account balance without notice.

7. Game Rules & Sports Betting

7.1 Game Rules

Each game available on the l89a platform is governed by its own individual rules as determined by the relevant Game Provider. These rules are accessible within the game interface. l89a accepts no responsibility for losses arising from a player's failure to understand the rules of any game before wagering. In the event of a technical malfunction that affects the outcome of a game, the affected round will be declared void and stakes returned.

7.2 Sports Betting Markets

All sports betting markets offered on l89a — including BPL, IPL, T20 World Cup, Bangladesh Tigers bilateral series, football, kabaddi, and all other sporting events — are governed by l89a's Sports Betting Rules, which form part of these Terms & Conditions. l89a reserves the right to suspend any market, void any bet, or amend odds at any time prior to the settlement of a bet where there are reasonable grounds to do so, including but not limited to: obvious pricing errors, corrupted data feeds, or evidence of match manipulation.

7.3 In-Play Betting

In-play (live) betting markets are offered on selected events and are subject to temporary suspension during key moments of play (such as wickets, video reviews, or injury stoppages). Bets accepted during a period when markets should have been suspended due to a known event outcome may be voided at l89a's discretion. l89a does not guarantee the continuous availability of in-play markets on any given event.

7.4 Bet Acceptance

The placement of a bet does not constitute acceptance by l89a until a confirmation is displayed on screen and reflected in your account transaction history. l89a reserves the right to refuse, limit, or restrict any bet at its sole discretion without being required to provide a reason.

8. Responsible Gaming

l89a is committed to promoting safe and responsible gambling. The following tools are available to all registered players free of charge and can be activated at any time through your account settings or by contacting support:

• Deposit Limits: Set daily, weekly, or monthly limits on the total amount you may deposit into your l89a account.
• Loss Limits: Set daily, weekly, or monthly limits on the maximum net loss you are willing to accept within a given period.
• Session Time Limits: Restrict the total duration of individual gambling sessions.
• Reality Checks: Enable periodic on-screen notifications reminding you of the time elapsed during a session.
• Self-Exclusion: Request temporary or permanent exclusion from the l89a platform. Self-exclusion requests are processed immediately and cannot be reversed during the chosen exclusion period.

If you believe that gambling is having a negative effect on your personal, financial, or family life, please contact our support team at [email protected] or visit the Responsible Gaming page on this website for further guidance and resources.

9. Prohibited Conduct

The following conduct is strictly prohibited on the l89a platform. Breach of any item in this section constitutes a material breach of these Terms & Conditions and may result in immediate account suspension, voiding of bets and bonuses, confiscation of balances, and reporting to relevant authorities where required by law:

• Registering an account if you are under 21 years of age.
• Registering more than one account.
• Providing false, inaccurate, or misleading registration or KYC information.
• Using the platform for any money-laundering activity or in furtherance of any criminal offence.
• Attempting to manipulate game outcomes or exploit software errors, glitches, or vulnerabilities.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform.
• Engaging in collusion with other players to gain an unfair advantage, particularly in poker or live dealer games.
• Engaging in arbitrage betting or any systematic approach designed to exploit bonus offers.
• Accessing the platform from a Prohibited Jurisdiction.
• Conducting transactions using a payment method that does not belong to you.
• Engaging in any form of harassment, abusive language, or threatening behaviour toward l89a staff or other players via live chat or any other communication channel.

10. Intellectual Property

All content on the l89a platform — including but not limited to the website design, layout, text, graphics, logos, game graphics, software, and code — is the intellectual property of l89a or its licensors. Game content is the intellectual property of the respective Game Provider. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. You must not copy, reproduce, modify, distribute, publicly display, or create derivative works from any content on the platform without the prior written consent of l89a or the relevant rights holder.

11. Limitation of Liability

To the fullest extent permitted by applicable law, l89a shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure — arising out of or in connection with your use of the Platform, whether based on warranty, contract, tort, or any other legal theory, even if l89a has been advised of the possibility of such damages.

l89a does not warrant that the Platform will be available uninterrupted, error-free, or free from viruses or other harmful components. Access to the Platform may be suspended temporarily for scheduled maintenance, emergency maintenance, or circumstances beyond l89a's reasonable control, including but not limited to power failures, internet service disruptions, or force majeure events.

In no event shall l89a's total aggregate liability to you for all claims arising out of or relating to your use of the Platform exceed the total amount of Real Money Balance held in your account at the time the claim arose.

12. Privacy & Data Protection

l89a collects, stores, and processes personal data in accordance with its Privacy Policy, which is available at privacy-policy on this website. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy. l89a implements industry-standard 256-bit SSL encryption to protect all data transmitted between your device and the Platform. Personal data will not be sold to third parties. Data may be shared with game providers, payment processors, and regulatory authorities where required by law or necessary for the operation of your account.

13. Amendments to These Terms

l89a reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, l89a will provide reasonable notice by displaying a prominent notice on the Platform or sending a notification to your registered email address or mobile number. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the revised terms, you must close your account and withdraw any remaining balance before the effective date of the change.

14. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable international gaming law as determined by l89a's licensing jurisdiction. In the event of any dispute arising out of or in connection with your use of the Platform, you agree to contact l89a's support team in the first instance to seek an amicable resolution. l89a will use reasonable efforts to respond to and resolve all complaints within five business days of receipt. If a complaint cannot be resolved through direct negotiation, the dispute shall be referred to an independent dispute resolution body as designated by l89a's licensing authority.

15. Contact Information

If you have any questions about these Terms & Conditions, wish to submit a complaint, or need assistance with your account, please contact the l89a support team using the details below. All correspondence should be sent in English for the fastest possible response.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the live chat widget on the Platform
• Response Time: Average live chat response under 5 minutes; email responses within 24 hours
• Operating Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6)